Benefits of Buying from an Authorized Dealer

Now that you made up your mind on getting new flooring for your house, it’s time to think about whether you’ll be seeking an authorized flooring provider, or finding a local DIY hardware store. To help you make the choice that’s best for your home and project, here are five benefits to consider when buying from an authorized flooring provider.

1. Unmatched expertise

Authorized flooring providers have deep knowledge in flooring manufacturing, product qualities and the installation process. Their expertise can help you make the best decision on the flooring choice for your home and lifestyle.

A DIY sales team representative may not be able to provide you with the same level of knowledge and industry expertise.

2. More flooring selections

An authorized flooring provider exclusively specializes in flooring.  Because of this, they have more manufacturers, styles and options to choose from.

A DIY store has multiple departments and products to sell so the area dedicated for flooring can be much smaller and limit your selection options.

3. Personalized Product Assistance

Because an authorized flooring dealer specializes in flooring products and processes, an authorized dealer can provide a more personalized experience for you.  Flooring is what they do and helping you find the product that will work best for your home or project is their goal.

At a DIY store, the sales person may be very courteous, but they may lack specialized training to assist you.  You may be missing a level of product support and service that will impact your shopping experience today and your project results for years.

4. High-quality work

When it’s time to install your flooring, authorized providers will ensure you have qualified installers.  Often the installers are employees of the company and held to high standards.  The authorized flooring dealer’s reputation is on the line, and they want you to be satisfied and proud of their work.

A DIY hardware store often contracts out installation to third parties.  Installing flooring products yourself can be frustrating and time consuming. If flooring is not installed correctly, you may have both the frustration and flooring problems in the future.

5. Excellent customer service

A reputable authorized dealer will offer excellent customer service. From selection to installation and beyond, customer satisfaction is an important goal.  Authorized dealers will be familiar with manufacturer warranties, special offers and can warranty their work.  An authorized flooring professional can also offer helpful information on the care of your flooring products.   A DIY hardware store, may not offer the same level of attentive service.

Eastman’s Carpets & Flooring is proud to serve Eastern North Carolina as a qualified, authorized flooring provider.  Their reputation for expertise, service and quality workmanship is built on years of industry expertise and a passion for customer care.  If you’re thinking about new flooring, contact Eastman’s for assistance and a free estimate.